PRIVACY POLICY

Last Updated: 11/03/2026

Tree Stump Solutions (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (treestumpsolutions.co.uk) or use our tree stump grinding services.

Under the UK General Data Protection Regulation (UK GDPR), we operate as the Data Controller.

1. The Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, including:

Identity Data: Name, title.
Contact Data: Service postcode, email address, and telephone numbers.
Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, and location.
Usage Data: Information about how you use our website and services.

2. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we use your data in the following circumstances:

Performance of a Contract: To provide a quote and perform the stump grinding services you have requested.
Legitimate Interests: For our business interests (e.g., managing our relationship with you, improving our website, and ensuring security).
Legal Obligation: Where we need to comply with a legal or regulatory obligation (e.g., tax records).

3. Lawful Basis for Processing

Quotes and Services: We process your Identity and Contact data to fulfill a contract with you.
Inquiries: When you contact us via our website, we process your data based on your consent and our legitimate interest in responding to your request.

4. Data Storage and Security

We store your data on secure servers within the UK and the European Economic Area (EEA). We use compliant third-party encryption methods for data at rest.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees or contractors who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (usually 6 years for tax purposes in the UK).

6. Cookies and Log Data

Our website uses “cookies” to enhance your experience.

Log Data: When you visit our site, our servers automatically log information such as your IP address, browser type, and pages visited.
Cookie Control: You can set your browser to refuse all or some browser cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

7. Third-Party Links

This website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

8. Your Legal Rights

Under the UK GDPR, you have rights in relation to your personal data, including:

Request access to your personal data.
Request correction of the personal data that we hold about you.
Request erasure of your personal data (“the right to be forgotten”).
Object to processing of your personal data.
Request restriction of processing your personal data.
Right to withdraw consent at any time where we are relying on consent to process your data.

If you wish to exercise any of these rights, please contact us using the details below.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: dave@treestumpsolutions.co.uk

You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO.